using data to match GP practice capacity with demand
NQM Care Workforce Analytics has been designed to determine the number of GP consultations which might be freed up by using the wider practice staff. It calculates the workforce mix required to meet the shortfall and the potential cost savings. It is based on national data sets and research, but all elements can be refined to account for local variations. It also allows PCNs and CCGs to plan future workforce requirements by examining aggregated GP practice level information on staff numbers, vacancies, trainees and upcoming retirements.
Our technology uses state-of-the-art digital certificate-based security.
Fine grained permission levels ensure only the right people access sensitive information.
Strategically manage the workforce and training for resilience and to meet future demand.
Tactically triage and direct incoming demand to the most appropriate workforce across primacy/secondary/social and community.
Manage resources to optimise cost efficiency.
Enable providers to share resources.
Understand the margin of error and risks entailed.
Real Time Response
Respond to real time demand fluctuations with optimised use of existing resources.
Workforce Substitution Calculator
The Workforce Substitution Calculator calculates the number of GP consultations which can be undertaken by non-GP staff, along with the number of GP hours that could be substituted for this. It presents the results as both sessions and Full Time Equivalent (FTE). The population demographics, utilisation rates, substitution rates, appointment durations, salaries, and appointment locations (i.e. home, online, phone, surgery) can all be edited with local data where available.
Average costs for employment are also provided.
CCG & PCN
GPs perform a wide range of functions, some of which have been delegated to Practice
Nurses and Health Care Assistants. A number of tasks undertaken by GPs could also be managed by the wider workforce (e.g., pharmacists, physiotherapists and physician associates).
The skills calculator tool supports the identification of staff that can undertake a set of tasks. By adding skills them to the ‘Gladstone Bag’, the tool will return the list of staff who can perform all the skills selected.
This tool highlights (Red-Amber-Green) staff aged 50 to 60. It assumes retirement at age 60 (based on current average retirement ages for GPs and Practice Nurses) and defaults session numbers to nil from that age. It also highlights any discrepancy – positive or negative – in session numbers in years 2 and 5, compared with ‘Now’, and allows session numbers to be varied for planning purposes.
The vacancies editor uses national NHS data to estimate the number of FTEs for each workforce staff type in each practice. The data can be edited at practice level and allows saving the number of trainee placements and their remaining time.